Gift Voucher Terms & Conditions

Sarah Walton Photography

These Gift Voucher Terms & Conditions apply to all gift vouchers issued by Sarah Walton trading as Sarah Walton Photography (“the Photographer”).

They should be read in conjunction with the Photographer’s full Terms & Conditions, available at:
https://www.sarahwaltonphotography.co.uk/terms-and-conditions/

Where there is any conflict between these Gift Voucher Terms and the Photographer’s full Terms & Conditions, the full Terms & Conditions shall take precedence except where expressly stated otherwise.

By purchasing or redeeming a gift voucher, you confirm that you have read, understood, and agree to be bound by these Gift Voucher Terms & Conditions and the Photographer’s full Terms & Conditions.

1. General

1.1 Gift vouchers are issued by, and remain the property of, Sarah Walton trading as Sarah Walton Photography.

1.2 Gift vouchers are strictly non-refundable and cannot be exchanged for cash or any cash alternative.

1.3 Gift vouchers are valid for 12 months from the date of issue unless otherwise stated. The photography session must be booked and take place within this 12-month validity period.

1.4 Gift vouchers must be kept secure and presented at the time of booking (by photograph, email, or in person) to verify entitlement.

1.5 The Photographer is not responsible for lost, stolen, damaged or destroyed vouchers. Replacement is entirely at the Photographer’s discretion.

1.6 Gift vouchers are non-transferable, may not be resold, and may not be used in connection with unauthorised promotions, competitions or commercial activity without prior written consent. The Photographer reserves the right to cancel any voucher suspected of misuse or unauthorised resale.

2. Booking & Session Information

2.1 Redemption of a gift voucher is subject to availability and must be agreed directly with the Photographer.

2.2 The voucher holder must sign a legally binding Session Agreement and agree to the Photographer’s full Terms & Conditions prior to the provision of any photographic services.

2.3 Cancellation, rescheduling, cooling-off periods, illness policies and no-show provisions are governed by the Photographer’s full Terms & Conditions.

2.4 It is the responsibility of the voucher holder to contact the Photographer in good time to arrange their booking. To avoid disappointment, booking at least 6 weeks in advance is strongly recommended.

3. Promotional, Credit & Referral Vouchers

In addition to standard gift vouchers, the Photographer may issue promotional or credit-based vouchers from time to time. These are subject to the following additional conditions.

Promotional, credit and referral vouchers are issued at the sole discretion of the Photographer and may be amended or withdrawn at any time, provided that any changes will not affect vouchers already issued.

3.1 Product Credit Vouchers (e.g. £50 / £100 Wall Art Credit)

3.1.1 Product credit vouchers may be issued as part of a package purchase (for example, £50 or £100 wall art credit).

3.1.2 Product credit vouchers:

  • May only be used against the specific product category stated (e.g. wall art).

  • Cannot be exchanged for cash.

  • Have no standalone monetary value.

  • Are non-transferable.

3.1.3 Product credit must be used either:

  • At the Viewing & Ordering Appointment; or

  • Within 30 days of that appointment (as stated at issue).

3.1.4 Expiry dates for product credit vouchers cannot be extended.

3.1.5 Product credit cannot be applied retrospectively to orders already placed or completed.

3.2 Session Credit Vouchers

3.2.1 Session credit vouchers may be used toward a future full session only (excluding Mini Sessions, and Christmas Mini Sessions).

3.2.2 Session credit:

  • Cannot be used to reduce or replace a booking fee.

  • Will be deducted from the final order at the Viewing & Ordering Appointment.

  • Has no cash value.

  • Is non-transferable.

3.2.3 Session credit vouchers are valid only for the period stated on the voucher and cannot be extended without prior written agreement.

3.3 Discount Vouchers

3.3.1 Where issued, discount vouchers:

  • May be used against full sessions only (excluding Mini Sessions and Christmas Mini Sessions), unless expressly stated otherwise.

  • Apply to packages and/or products only.

  • Cannot be used to reduce or replace a booking fee.

  • Cannot be exchanged for cash.

  • Cannot be combined with any other offer unless confirmed in writing.

  • Must be used within the validity period stated.

3.3.2 Discount vouchers have no monetary value outside of the specific discount stated.

3.4 Referral Booking Fee Discount (Rhythm Time Offer)

3.4.1 Where offered, the Rhythm Time referral discount entitles the referred Client to a half-price booking fee for a full session (excluding Mini Sessions and Christmas Mini Sessions).

3.4.2 The reduced booking fee must be paid in advance at the time of booking.

3.4.3 The usual full booking fee amount will then be deducted from the Client’s order at their Viewing & Ordering Appointment.

3.4.4 This referral discount:

  • Cannot be exchanged for cash.

  • Cannot be combined with other offers unless agreed in writing.

  • Applies only to full sessions.

3.5 Referral Credit Allocation

3.5.1 The Photographer may offer referral credit (for example £25 credit) where an existing Client refers a new Client who books and pays for a full session (excluding Mini Sessions and Christmas Mini Sessions).

3.5.2 To qualify:

  • The referred Client must mention the referrer’s name at the time of booking.

  • The referred Client must complete their session and place an order.

3.5.3 Referral credit:

  • Is deducted from the referrer’s order at their own future full session.

  • Cannot be used against booking fees.

  • Cannot be used for Mini Sessions.

  • Cannot be used against wall art, prints, or standalone product orders unless otherwise stated.

  • Has no cash value.

  • Is non-transferable.

  • Cannot be combined with other promotional offers unless agreed in writing.

3.5.4 Any applicable expiry period for referral credit will be stated at the time of issue.

4. Orders & Fulfilment

4.1 All product orders must be paid in full at the time of ordering.

4.2 Due to the bespoke nature of photographic products, once an order has been placed it cannot be cancelled, altered, or refunded.

4.3 Fulfilment timelines, digital delivery, archival retention and product collection are governed by the relevant sections of the Photographer’s full Terms & Conditions.

5. Expiry & Forfeiture

5.1 Gift vouchers not redeemed within the stated validity period will expire automatically and cannot be reinstated.

5.2 If a voucher holder fails to attend a booked session or Viewing & Ordering Appointment without notice, the voucher and any associated credit may be forfeited in accordance with the Photographer’s full Terms & Conditions

5.3 Any extension of validity is entirely at the sole discretion of the Photographer and must be confirmed in writing.

6. Amendments

The Photographer reserves the right to amend or update these Gift Voucher Terms & Conditions from time to time. The current version will always be available on the Photographer’s website.

7. Governing Law

These Gift Voucher Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction in relation to any dispute.